Kelioli: Speech AI for Real-World Audio

What languages does Kelioli support?

Kelioli supports major regional Indian languages (including Hindi, Tamil, Telugu, Kannada, and Bengali) out of the box. It is specifically optimized for code-switched speech (like Hinglish or Tanglish) where speakers naturally blend regional languages with English.

Can it handle low-resolution call center recordings?

Yes. Unlike other speech-to-text models that require high-fidelity studio audio, Kelioli is tuned for low-resolution 8kHz telephony streams. It filters out call center background static and compression artifacts to maintain high transcription accuracy.

How is it different from manual call QA?

Manual QA typically samples only 1% to 2% of calls because of time and cost constraints. Kelioli automates evaluations to achieve 100% call coverage. It ensures consistent, objective scorecards and highlights the exact timestamp of compliance violations, saving your team hours of search time.

Do we need to change our telephony system or CRM?

No. You can upload audio recordings, paste links, or record directly. Kelioli operates independently, so there is no complex integration or system migration required to start auditing.

Is customer call data secure?

Yes. Calls are processed over encrypted channels and stored in secure environments. We also offer options to deploy Kelioli directly within your own cloud tenancy to ensure absolute compliance with internal security policies.